Do I have to book in advance or can I just show up on the day?
Whilst not compulsory we highly recommend booking in advance to avoid missing out. As we cater our uplift to demand, even during off-peak periods we often sell out! A walk-in on-the-day booking fee of $5 also applies.
I ride mostly beginner green trails, should I get a Gravity Pass?
Our Lower Mountain Uplift is suited to beginners and first time riders at Mystic Bike Park. Bookings in advance required. There are also pedal in options available with a Mountain Pass.
What time is the first and last uplift?
Our regular uplifts start at 9:30 am and if you’re in the queue by 4 pm we’ll get you up for your last lap. Lower Mountain Uplifts start at 11:00am – 2:30pm. You can see our operating hours HERE.
Do you have Private Uplifts for larger groups?
Yes we offer a Private Uplift service for larger groups during off-peak season and on weekdays. Learn More about our Private Uplifts Here.
Do I need to also have an Annual Mountain Pass to ride on the Uplift?
Yes, all users of Mystic Bike Park must hold and active Mountain Pass. Purchasing an Annual Mountain Pass costs from as little as 32c a day giving you access to the park until 31st July 2026, plus added special perks with Premium Annual Mountain Pass options.
Do I need to purchase a 1-Day Mountain Pass when I’ve got a Gravity Pass?
All users of Mystic Bike Park must hold and active Mountain Pass available in 1-Day, 7-Day or Annual options. Gravity Passes do not include a Mountain Pass and must be purchased at the time of purchasing your Gravity Passes.
How long are Annual Mountain Passes valid for?
Our Annual Mountain Passes give you access until 31st July 2026.
Do I need to purchase a Mountain Pass for my kids?
Yes, children 17 and under require a 1-Day, 7-Day or Annual Mountain Pass to ride at Mystic and can be purchased on our Mountain Pass Page. Children 5 and Under are $0 and can be purchased at Guest Services at the check-in counter. Even when purchasing Gravity Passes – Mountain Passes must also be purchased.
Each person must also sign a waiver for the park to activate their pass. Please follow the prompts online after purchasing your pass(es). Note: Children under 18 must have a parent or guardian sign the safety waiver on their behalf. Children under 16 must also be accompanied by an Adult in the park at all times.
Do you hire bikes for Mystic Bike Park?
Yes we hire bikes for Mystic Bike Park, from full-suspension Enduro Bikes, eBikes, kids bikes and downhill bikes. See our range of hire bikes here.
What times can I access the Trail Network?
Annual Mountain Pass holders can access the trail network at any time (excluding closures for weather, timber harvesting, or other operational reasons). 1-Day & 7-Day Mountain Pass holders must only access the park in normal daylight hours, and only via the main access gate on Coronation Avenue.
When are you recruiting?
We will be progressively recruiting now. You can lodge an application now for available positions via our employment page.
Will you prioritise employing locals?
Absolutely! We are very keen to maximise local employment, particularly for staff currently employed at Mystic Bike Park.
Are you going to turn Mystic into a flow trail park?
Absolutely not! While we will definitely develop lots of new flow (and jump trails) for beginner and intermediate riders, we will also be working on a number of tech trails to suit more experienced riders. See our upcoming trail plans or check out our Recommended Ride Guide.
Will you still allow other businesses to operate in the park?
Absolutely! While we will require businesses to complete our Third Party Operator form and induction process.
Will self-shuttling be allowed again?
Due to our lease agreement self-shuttling is not available.
The uplift is expensive and I’d prefer to pay per lap, can you help?
We have a range of Lower Mountain Uplift options and Single run passes available on our Gravity Pass Bookings page.