FAQ's

Whilst not compulsory we highly recommend booking in advance to avoid missing out. As we cater our uplift to demand, even during off-peak periods we often sell out! A walk-in on-the-day booking fee of $5 also applies.

There are plenty of beginner style trails available with a Mountain Pass. See our Recommended Ride Guide for tips on the best routes.

During Autumn, Winter & Spring our regular uplifts start at 9:30 am and finish at 4 pm. During Summer our Uplifts start at 8:00am and conclude by 2:30pm. You can see our operating hours HERE.

Yes we offer a Private Uplift service for larger groups during off-peak season and on weekdays. Learn More about our Private Uplifts Here.

Yes, all users of Mystic Bike Park must hold and active Mountain Pass. You can purchase an Annual Mountain Pass, 1-Day or 7-Day Mountain Pass online for your selected dates. See Mountain Pass Options.

All users of Mystic Bike Park must hold and active Mountain Pass available in 1-Day, 7-Day or Annual options. Gravity Passes do not include a Mountain Pass and must be purchased at the time of purchasing your Gravity Passes.

Our Annual Mountain Passes give you access until 31st July 2027.

Yes, children 15 and under require a 1-Day, 7-Day or Annual Mountain Pass to ride at Mystic and can be purchased on our Mountain Pass Page. Children 5 and Under are $0 and can be purchased at Guest Services at the check-in counter. Even when purchasing Gravity Passes – Mountain Passes must also be purchased.

Each person must also sign a waiver for the park to activate their pass. Please follow the prompts online after purchasing your pass(es). Note: Children under 18 must have a parent or guardian sign the safety waiver on their behalf. Children under 16 must also be accompanied by an Adult in the park at all times.

Yes we hire bikes for Mystic Bike Park, from full-suspension Enduro Bikes, eBikes, kids bikes and downhill bikes. See our range of hire bikes here.

For all Bike School related questions email us on [email protected]. For more information about Bike School visit here.

Annual Mountain Pass holders can access the trail network at any time (excluding closures for weather, timber harvesting, or other operational reasons). 1-Day & 7-Day Mountain Pass holders must only access the park in normal daylight hours, and only via the main access gate on Coronation Avenue.

We are progressively recruiting now for the upcoming season. You can lodge an application now for available positions via our employment page.

Absolutely! We are very keen to maximise local employment, particularly for staff currently employed at Mystic Bike Park. 

Absolutely not! While we will definitely develop lots of new flow (and jump trails) for beginner and intermediate riders, we will also be working on a number of tech trails to suit more experienced riders. See our upcoming trail plans or check out our Recommended Ride Guide.

Absolutely! All businesses will need to review our Third Party Operator Policy and follow the application steps outlined within it.

Due to our lease agreement self-shuttling is not available.

We have a range of Single run passes available from $25 on our Gravity Pass Bookings page.