FAQ's

Whilst not compulsory we highly recommend booking in advance to avoid missing out. As we cater our uplift to demand, even during off-peak periods we often sell out! A walk-in on-the-day booking fee of $5 also applies.

Our Lower Mountain Uplift is suited to beginners and first time riders at Mystic Bike Park. Bookings in advance required. There are also pedal in options available with a Mountain Pass.

Our regular uplifts start at 9:30 am and if you’re in the queue by 4 pm we’ll get you up for your last lap. Lower Mountain Uplifts start at 11:00am – 2:30pm. You can see our operating hours HERE.

Yes we offer a Private Uplift service for larger groups during off-peak season and on weekdays. Learn More about our Private Uplifts Here.

Your Gravity Pass & Lower Mountain Uplift includes a 1-Day Mountain Pass for the inclusive day, so there’s no need to purchase an additional Mountain Pass for the day you are riding the Uplift. If you hold an Annual Mountain Pass, you will be given a promo code to discount your Gravity Pass accordingly.

Your Gravity Pass includes a 1-Day Mountain Pass for the inclusive day, so there’s no need to purchase an additional Mountain Pass for the day you are riding the Uplift. If you hold an Annual Mountain Pass, the Gravity Pass is discounted to accommodate this via your booking promo code.

Our Annual Mountain Passes have a single renewal date and are not adjusted for late pass purchases. The earlier you purchase your pass, the more you can save.

If you hold a current Mystic Park membership through Hive Pass you have 2 options:

Option 1- do nothing. Your pass will expire on your current expiration date. From there you can purchase a new Mountain Pass with us, or simply let your membership lapse. Note that the date you purchase your Mountain Pass will not be back-dated, nor will the annual pass cost be pro rata reduced.

Option 2- transition your membership to a new Annual Mountain Pass.

In line with international facilities and representative of the additional mileage, associated trail wear of eMTB’s there is a slightly higher price point for those with pedal assist bikes. This extra charge will assist in trail maintenance, while also progressing investment into more direct, eMTB-specific climbing trails.

For children under 16, Daily or Annual Mountain Passes are $0 and can be purchased on our Mountain Pass Page. Each person must also sign a waiver for the Park to activate their pass. Please follow the prompts in the email confirmation after purchasing your pass(es). Note: Children under 18 must have a parent or guardian sign the safety waiver on their behalf. Children under 16 must also be accompanied by an Adult in the park at all times.

Annual Mountain Pass holders can access the trail network at any time (excluding closures for weather, timber harvesting, or other operational reasons). Single Day Mountain Pass holders must only access the park in normal daylight hours, and only via the main access gate on Coronation Avenue.

We will be progressively recruiting over the coming months. You can lodge an application now for available positions via our employment page.

Absolutely! We are very keen to maximise local employment, particularly for staff currently employed at Mystic Bike Park. 

Absolutely not! While we will definitely develop lots of new flow (and jump trails) for beginner and intermediate riders, we will also be working on a number of tech trails to suit more experienced riders. 

Absolutely! While we will require businesses to complete our Third Party Operator form and induction process.

Due to our lease agreement self-shuttling is not available.

We have a range of Lower Mountain Uplift options and Single run passes available on our Gravity Pass Bookings page.

Yes we hire bikes for Mystic Bike Park, from full-suspension Enduro Bikes, eBikes, kids bikes and downhill bikes. See our range of hire bikes here.